{"id":4253,"date":"2024-03-06T12:34:21","date_gmt":"2024-03-06T17:34:21","guid":{"rendered":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/?page_id=4253"},"modified":"2024-04-08T14:08:50","modified_gmt":"2024-04-08T18:08:50","slug":"support-ticket","status":"publish","type":"page","link":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/contact\/support-ticket\/","title":{"rendered":"Support Ticket"},"content":{"rendered":"<div data-colibri-id=\"4253-c1\" class=\"style-1878 style-local-4253-c1 position-relative\">\n  <!---->\n  <div data-colibri-component=\"section\" data-colibri-id=\"4253-c2\" id=\"custom\" class=\"h-section h-section-global-spacing d-flex align-items-lg-center align-items-md-center align-items-center style-1879 style-local-4253-c2 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-section-grid-container h-section-boxed-container\">\n      <!---->\n      <div data-colibri-id=\"4253-c3\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-1880 style-local-4253-c3 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1881-outer style-local-4253-c4-outer\">\n            <div data-colibri-id=\"4253-c4\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-1881 style-local-4253-c4 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"4253-c5\" class=\"h-global-transition-all h-heading style-1882 style-local-4253-c5 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-heading__outer style-1882 style-local-4253-c5\">\n                    <!---->\n                    <!---->\n                    <h2 class=\"\">Open a Support Ticket<\/h2>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div data-colibri-id=\"4253-c6\" class=\"h-row-container gutters-row-lg-1 gutters-row-md-1 gutters-row-0 gutters-row-v-lg-1 gutters-row-v-md-1 gutters-row-v-1 style-1883 style-local-4253-c6 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-1 gutters-col-md-1 gutters-col-0 gutters-col-v-lg-1 gutters-col-v-md-1 gutters-col-v-1\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1884-outer style-local-4253-c7-outer\">\n            <div data-colibri-id=\"4253-c7\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-1 h-px-md-1 h-px-1 v-inner-lg-1 v-inner-md-1 v-inner-1 style-1884 style-local-4253-c7 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"4253-c8\" class=\"h-text h-text-component style-1885 style-local-4253-c8 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <p>Our automated ticketing system makes it easy for you to request support. Please note, you will need your username and password assigned to you by Attracting Solutions to be able to access our client portal.<\/p>\n                  <\/div>\n                <\/div>\n                <div data-colibri-id=\"4253-c9\" class=\"d-block style-1895 style-local-4253-c9 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-image__frame-container-outer\">\n                    <a href=\"https:\/\/attracting-solutions.itclientportal.com\/ClientPortal\/Login.aspx\" target=\"_blank\" h-use-smooth-scroll=\"true\" class=\"image-link\" rel=\"noopener\">\n                      <div class=\"h-image__frame-container\">\n                        <!---->\n                        <!---->\n                        <img loading=\"lazy\" decoding=\"async\" width=\"321\" height=\"148\" src=\"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-content\/uploads\/2024\/03\/open-support-ticket.png\" class=\"wp-image-4271 style-1895-image style-local-4253-c9-image\" alt=\"\" srcset=\"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-content\/uploads\/2024\/03\/open-support-ticket.png 321w, https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-content\/uploads\/2024\/03\/open-support-ticket-300x138.png 300w\" sizes=\"(max-width: 321px) 100vw, 321px\" \/>\n                        <div class=\"h-image__frame h-hide-lg h-hide-md h-hide-sm style-1895-frameImage style-local-4253-c9-frameImage\"><\/div>\n                      <\/div>\n                    <\/a>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div data-colibri-component=\"section\" data-colibri-id=\"4253-c10\" id=\"reusable-sections\" class=\"h-section h-section-global-spacing d-flex align-items-lg-center align-items-md-center align-items-center style-1886 style-local-4253-c10 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-separator\" style=\"height: 15px; bottom: calc(-1px);\">\n      <svg style=\"fill:rgba(6, 38, 63, 0.97);transform:rotateX(180deg);\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1920 9.82\" preserveAspectRatio=\"xMidYMax slice\">\n        <path d=\"M0,.1V5.2H.3A306.66,306.66,0,0,0,56.9,9.8h.2c28.3,0,42.7-2.3,56.6-4.6s28-4.5,56-4.5h3.7a347.74,347.74,0,0,1,39.5,2.6c4.5.6,8.7,1.3,12.8,1.9l2,.3c3.1.6,6.5,1.1,10.1,1.5,11,1.5,24.2,2.7,44.7,2.7H284a318.74,318.74,0,0,0,55.2-4.5C353,3,367.3.7,395.3.7S437.6,3,451.4,5.2c14.2,2.3,28.6,4.6,56.9,4.6h.2c28.3,0,42.7-2.3,56.6-4.6S593.2.7,621.2.7h12.1a14.77,14.77,0,0,1,2.1.1h.1a291.82,291.82,0,0,1,41.7,4.3c13.9,2.3,28.4,4.6,56.6,4.6h.2c28.4,0,42.8-2.3,56.6-4.6S818.7.6,846.7.6,889,2.9,902.8,5.1A317.37,317.37,0,0,0,957,9.8h3.1c28.3,0,42.7-2.3,56.6-4.6S1044.8.7,1072.8.7h1.8a339.45,339.45,0,0,1,45.1,3.1c3.2.5,6.2.9,9.2,1.4,13.9,2.2,28.4,4.6,56.7,4.6h.1c28.4,0,42.8-2.3,56.6-4.6S1270.4.7,1298.4.7s42.3,2.3,56.1,4.5a309.52,309.52,0,0,0,56.8,4.6h.1c28.4,0,42.8-2.3,56.6-4.6s28-4.5,56-4.5h3.7a349.49,349.49,0,0,1,39.6,2.6c4.5.6,8.7,1.3,12.8,1.9l2,.3c3.1.6,6.5,1.1,10.1,1.5,11,1.5,24.2,2.7,44.7,2.7h1.5a318.74,318.74,0,0,0,55.2-4.5C1707.4,3,1721.7.7,1749.7.7S1792,3,1805.8,5.2c14.3,2.3,28.7,4.6,57,4.6h.2c28.3,0,42.7-2.3,56.6-4.6a.6.6,0,0,0,.4-.1V0Z\"><\/path>\n      <\/svg>\n    <\/div>\n    <div class=\"h-section-grid-container h-section-boxed-container\">\n      <!---->\n      <div data-colibri-id=\"4253-c11\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-2 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-1887 style-local-4253-c11 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-center align-items-md-center align-items-center gutters-col-lg-2 gutters-col-md-2 gutters-col-2 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto align-self-lg-center align-self-md-center align-self-center style-1888-outer style-local-4253-c12-outer\">\n            <div data-colibri-id=\"4253-c12\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-0 h-px-md-0 h-px-0 v-inner-lg-0 v-inner-md-0 v-inner-0 style-1888 style-local-4253-c12 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-auto align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"4253-c13\" class=\"h-global-transition-all h-heading style-1889 style-local-4253-c13 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-heading__outer style-1889 style-local-4253-c13\">\n                    <!---->\n                    <!---->\n                    <h3 class=\"\">Do you need help with your IT?<\/h3>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto align-self-lg-center align-self-md-center align-self-center style-1890-outer style-local-4253-c14-outer\">\n            <div data-colibri-id=\"4253-c14\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-0 h-px-md-0 h-px-0 v-inner-lg-0 v-inner-md-0 v-inner-0 style-1890 style-local-4253-c14 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-auto align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"4253-c15\" class=\"h-x-container style-1891 style-local-4253-c15 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-x-container-inner style-dynamic-4253-c15-group style-1891-spacing style-local-4253-c15-spacing\"><span class=\"h-button__outer style-1892-outer style-local-4253-c16-outer d-inline-flex h-element\"><a h-use-smooth-scroll=\"true\" href=\"tel:3059741364\"  data-colibri-id=\"4253-c16\" class=\"d-flex w-100 align-items-center h-button justify-content-lg-center justify-content-md-center justify-content-center style-1892 style-local-4253-c16 position-relative\"><!----><span  class=\"h-svg-icon h-button__icon style-1892-icon style-local-4253-c16-icon\"><!--Icon by Icons8 Line Awesome (https:\/\/icons8.com\/line-awesome)--><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"phone\" viewBox=\"0 0 512 545.5\"><path d=\"M138.5 80c8.375 0 16.656 3.024 23.5 8.5l1 .5.5.5 64 66 1.5 1.5-.5.5c14.174 13.212 13.968 35.53.5 49l-32 32c4.92 11.277 18.33 40.02 44.5 65 26.358 25.16 53.932 39.467 65.5 45l31.5-31.5.5-.5c13.28-13.28 36.72-13.28 50 0l.5 1 65 65c13.28 13.28 13.28 36.22 0 49.5L405 481.5l-.5.5-.5.5c-15.01 12.867-36.04 17.486-55.5 11h-.5c-37.55-14.693-113.51-48.01-181.5-116C98.773 309.773 64.052 234.84 50.5 196c-.035-.1.034-.4 0-.5-6.703-18.434-1.915-39.738 13.5-54l-.5-.5 50-51.5.5-.5 1-.5c6.844-5.476 15.125-8.5 23.5-8.5zm0 32c-1.172 0-2.344.575-3.5 1.5L86.5 163l-.5.5-.5.5c-5.674 4.863-7.44 14.493-5 21 12.12 34.847 45.2 106.7 108.5 170 62.784 62.784 133.224 93.76 169.5 108 9.34 3.113 17.11 1.833 24.5-4.5l49-49c2.72-2.72 2.72-1.78 0-4.5l-65.5-65.5c-2.72-2.72-2.28-2.72-5 0l-40 40-7.5 7.5-10-4.5s-43.83-18.552-81-52.5l-3.5-3c-38.595-36.84-57-86-57-86l-3.5-10 7.5-7 40-40c1.966-1.966.874-3.6 1-3.5l-.5-.5-1-1-64-65.5c-1.156-.925-2.328-1.5-3.5-1.5z\"><\/path><\/svg><\/span>                    <span>call us<\/span><\/a>\n                    <\/span>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto align-self-lg-center align-self-md-center align-self-center style-1893-outer style-local-4253-c17-outer\">\n            <div data-colibri-id=\"4253-c17\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-0 h-px-md-0 h-px-0 v-inner-lg-0 v-inner-md-0 v-inner-0 style-1893 style-local-4253-c17 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-center align-self-md-center align-self-center\">\n                <!---->\n                <div data-colibri-id=\"4253-c18\" class=\"h-global-transition-all h-heading style-1894 style-local-4253-c18 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-heading__outer style-1894 style-local-4253-c18\">\n                    <!---->\n                    <!---->\n                    <h6 class=\"\">or<\/h6>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto align-self-lg-center align-self-md-center align-self-center style-1888-outer style-local-4253-c19-outer\">\n            <div data-colibri-id=\"4253-c19\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-0 h-px-md-0 h-px-0 v-inner-lg-0 v-inner-md-0 v-inner-0 style-1888 style-local-4253-c19 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-auto align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"4253-c20\" class=\"h-global-transition-all h-heading style-1889 style-local-4253-c20 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-heading__outer style-1889 style-local-4253-c20\">\n                    <!---->\n                    <!---->\n                    <h3 class=\"\">if you have other questions<\/h3>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto align-self-lg-center align-self-md-center align-self-center style-1890-outer style-local-4253-c21-outer\">\n            <div data-colibri-id=\"4253-c21\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-0 h-px-md-0 h-px-0 v-inner-lg-0 v-inner-md-0 v-inner-0 style-1890 style-local-4253-c21 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-auto align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"4253-c22\" class=\"h-x-container style-1891 style-local-4253-c22 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-x-container-inner style-dynamic-4253-c22-group style-1891-spacing style-local-4253-c22-spacing\"><span class=\"h-button__outer style-1892-outer style-local-4253-c23-outer d-inline-flex h-element\"><a h-use-smooth-scroll=\"true\" href=\"mailto:info@attracting-solutions.com\"  data-colibri-id=\"4253-c23\" class=\"d-flex w-100 align-items-center h-button justify-content-lg-center justify-content-md-center justify-content-center style-1892 style-local-4253-c23 position-relative\"><!----><span  class=\"h-svg-icon h-button__icon style-1892-icon style-local-4253-c23-icon\"><!--Icon by Icons8 Line Awesome (https:\/\/icons8.com\/line-awesome)--><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"pencil\" viewBox=\"0 0 512 545.5\"><path d=\"M395 96.5c13.39 0 26.867 5.367 37 15.5 20.267 20.267 20.267 53.233 0 73.5l-.5 1-1 1 9.5 9.5-11 11-249.5 249.5-3.5 3.5-5 1-88 17.5-23.5 5 5-23.5L82 373l1-5 3.5-3.5L336 115l11-11 10 9.5 1.5-1.5c10.133-10.133 23.11-15.5 36.5-15.5zm0 31.5c-4.99 0-9.733 2.233-14 6.5l-1.5 1.5 28.5 28.5 1.5-1.5c8.533-8.533 8.533-19.967 0-28.5-4.267-4.267-9.51-6.5-14.5-6.5zm-47.5 21L324 172l48 48 23-23.5zM302 195L134.5 362l29 6.5 10 2 2 10 6.5 29L349 242zM111.5 389.5L105 422l17 17 32.5-6.5-8-35z\"><\/path><\/svg><\/span>                    <span>email us<\/span><\/a>\n                    <\/span>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Open a Support Ticket Our automated ticketing system makes it easy for you to request support. Please note, you will need your username and password assigned to you by Attracting Solutions to be able to access our client portal. Do you need help with your IT? call us or if you have other questions email [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":4269,"parent":341,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/pages\/4253"}],"collection":[{"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/comments?post=4253"}],"version-history":[{"count":4,"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/pages\/4253\/revisions"}],"predecessor-version":[{"id":7491,"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/pages\/4253\/revisions\/7491"}],"up":[{"embeddable":true,"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/pages\/341"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/media\/4269"}],"wp:attachment":[{"href":"https:\/\/ingo.attracting-solutions.com\/wipadmin\/wp-json\/wp\/v2\/media?parent=4253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}